Mercedes GLC Clonking and juddering on near full steering lock
I have had this problem since new but now the weather is cold and damp or wet the problem is much worse. I have viewed other owners concerns about this phenomena and would like to document my experience.
The car has been with the Mercedes dealership and they have coated the drive shafts with a lubricant to hopefully reduce or remove the problem.
The service manager told me that the clonking noise is from the tyres and another manager told me the car is trying to drive straight ahead (whilst in a turn) and it is the scrubbing of the tyre on the road which is causing the noise and the judder.
The service manager told me the car is safe to drive. However, I'm not so sure.
If I need to turn sharply to avoid a collision I do want the car to turn and avoid the object rather than juddering towards the object.
My wife has said that she would not drive the car until the clonking and juddering was eliminated as it does feel and sound bad when it occurs.
Over the next few days I will check if the lubrication coating has any effect on solving the problem.
I would like to hear the latest situation with regard to all those owners who have the same problem. I.e. is there really a fix or is it a inherent design fault.
Hi Everyone, I have exactly the same problem as described above.
I took delivery of a GLC 43 AMG in November and the car has been back to the dealer twice, and I have complained to Mercedes.
Mercedes have now come back and said that the only solution is winter wheels, as this isn't a performance or safety issue.
Problem is that I have the optional 21" wheels on the car and there are no winter tyre options available. So it's a complete set of wheels that are needed at a cost of Ł3000.
That isn't right in my opinion, how can mercedes be allowed to do this to customers?
I would also appreciate any updates from any other owners on their problems with this issue with full lock.