They have customer care people on the Land rover forums, they offer help but without a lot of success. Most of their replies are "consult your dealer", even after posters putting in their posts that they have been to the dealers.
2017 GLC AMG43 premium plus, night pack, leather, intel lights, 360 camera, side steps. = sadly gone
Now GLE450 Premium plus, Selenite, Black/White Nappa leather, Tech plus pack, Driving assistance pack, Tow pack, Off road pack, 22 inch wheels.