Joy of joys, i book my vehicle in for 1030am, letter says 30 minutes for software upgrade. I gave them 1hr in my head. I should have picked up when service lady said you are waiting? The rwst you cant make this s#it up. 1445hrs when they actually did it.!!!!! Most popular suv in North America and the Germans say 30 mins but Canucks take 4hrs. The best? Nope, nothing like it should have been. #rantover