[Millduu]

Thought I'd say hi, managed to secure an AMG 43 for delivery 21st March.
Nice spec : Obsidian Black,Premium Plus,Night Pack,Leather,Black Ash Trim,21's,Side Steps,360 camera,Adaptive lights.
Just hope it lands ontime before the roadtax hike.

 

[Philamg]

My 43 due 1st March, same spec except 19 inch wheels, Selenite and gloss Black trim, will let you know what I think when I get the car.

 

[Tony Mac]

Thought I'd say hi, managed to secure an AMG 43 for delivery 21st March.

Welcome to the GLC forum Millduu

You have chosen a super spec car that will look fabulous, but afraid many owners are struggling to live with the major characteristic fault of wheel judder, bouncing & crabbing, which appears to be more apparent on 21" wheels.

Take a look at what's being discussed on the Honest John consumer web site,

Mercedes-Benz refuses to fix crabbing problem on GLC and GLC Coupe | Motoring News | Honest John

Mercedes Dealer Refuses to Accept Ruling of Motor Ombudsman over GLC Crabbing Issue | Motoring News | Honest John

Also Google > GLC wheel judder and crabbing and you will find some interesting videos plus many MB Forums where the fault is being discussed.

I don't wish to sound negative, just trying to help by passing on other owners experiences, so you can discuss the issue with your MB dealer.

Hope this might be of interest and helpful.

 

[Toobad]

Hi Millduu, glad to have you aboard.
Not many more sleeps until 21st March and we'll all keep our fingers crossed your delivery doesn't slip to the following month. That hike in VED could prove fatal to a Yorkshireman :surprise:
It's probably not the welcome you expected but you would do well to heed Tony Mac's advice as your car's spec definitely falls in the danger zone. You've obviously paid your deposit to secure the car but prior to collection and balance settlement you would do well just to clarify with your Dealer their precise policy regarding penalty-free rejection due to the vehicle being unfit for purpose. I think under consumer law you are entitled to exactly this within the first 30 days of ownership but beyond that the Dealer is allowed to deduct an amount for usage. Of course, if you are in a finance agreement things will be a little less straightforward due to 3rd party involvement.

As well as the Honest John articles, the crabbing phenomenon is also being hotly debated on other motoring forums so I suggest you have a look at MB World, MB Club UK and Pistonheads. There are over 50 posts about crabbing here on our own forum so this thread should be your first port of call:

The GLC "Crabbing" Thread

The GLC is, without a doubt, the best car I have ever owned (my terms of reference may be a lot lower than others) but at this point in time you most definitely need to remove any rose-tinted glasses.

 

[Millduu]

Thanks for the headsup,i've read all the stories and seen the video's.
All of my cars I go for the biggest wheel option available,so I'm used to some crabbing anyway.I've just sold my Jag XF Sportbrake on 20's and that did it on colder mornings.
Being in the tyre trade i always have a spare set of winter wheels or tyres which go on come october,so I'll pick a set of 19's up over the summer and winter tyre them ready for next season.
With it still being built I'm hoping if Merc come up with a solution it may get applied before the car lands - who knows.

 

[Hurly]

Hi Toobad,
I'm in a similar position in thatI've ordered and paid a deposit for a 220 on 18s for collection mid March. Excuse my ignorance, but what's the situation regarding refund if we've traded in? Would the dealer simply repay what you had agreed as the trade-in value. I just notice there's a bit of 'shuffling' of figures on the final invoice to suit their requirements.

 

[Philamg]

Millduu, I have discussed the issue with my dealer and they are fully aware I won't accept a car with the issue, they mentioned to me the 30 day rejection period, hopefully they will sort it out.
I have stuck with the 19 inch wheels for comfort not because of the issue, although it doesn't show it in the brochure or online the 19 inch with the Night package on the 43 are 2 tone with gloss black in the middle and in my opinion look really good.

Read loads of posts on here and other forums and the odd thing is that it seems to happen on RH drive cars not LH drive, just guessing but it may be because the ratio of front to back on the different hand cars is different and may lead to the issue. Probably me being too simplistic about the cause and there are much better qualified engineers at MB who will be looking at it.

 

[Millduu]

Cheers for that Phil, I'm willing to let Mercedes come to a solution if my car shows fault as there's no other car I'd rather have at the time being anyway for the money.
I wanted something a little different with some petrol power and this just fits the bill. I was toying with an X5 but they're just too big for the parking spaces,X3's just don't do it for me and the SQ5 was a nice drive but end of run put me off.
Hope to hear how yours feels when you get it next month.
What sort of price did you pay if you don't mind me asking - I managed to get almost 12% off mine.

Cheers

Jonny

 

[Tony Mac]

I managed to get almost 12% off mine.

If MB don't find a fix soon, they'll be struggling to give them away - likely to have a massive impact on residual value / resale prices

 

[Philamg]

Difficult to say what I got off the GLC Jonny as part exing a Discovery sport. Was happy with price to change but as always would have been happier paying less.

Tony, the can sell all the GLC'S they make, discovery sport has far far more quality isssues than GLC but they can't make enough of them. If you read forum of any manufacturer or any model you will find issues, that's the nature of the beast.

 

[Toobad]

Hi Toobad,
I'm in a similar position in thatI've ordered and paid a deposit for a 220 on 18s for collection mid March. Excuse my ignorance, but what's the situation regarding refund if we've traded in? Would the dealer simply repay what you had agreed as the trade-in value. I just notice there's a bit of 'shuffling' of figures on the final invoice to suit their requirements.

I don't know if this will be a comfort for you but my 220 rides on 18s from the off-road package and I simply don't have the crabbing issue. I do have the Air Body Control suspension but I suspect the 45:55 front:rear torque split of the 220 plays a more significant part in avoiding the problem whilst the extra sidewall flex of the 235/60 Hankook tyres probably also help to prevent it.

I can't speak from experience but if you do decide to reject your car the dealer may want to hold back some of the trade-in allowance. As you have noticed on your invoice, there has been some rejigging of the figures to make the deal happen. To have the contract set aside I suspect the dealer will want to offer you the straight CAP guide trade price for the vehicle as the trade-in price is calculated on the basis that you are buying another car from them and thus, with extra margin available, can be made more psychologically attractive. The Dealer will be able to give details of the financial implications of rejecting the car so you have full disclosure prior to completion of the contract you have entered into.

 

[Hurly]

I don't know if this will be a comfort for you but my 220 rides on 18s from the off-road package and I simply don't have the crabbing issue. I do have the Air Body Control suspension but I suspect the 45:55 front:rear torque split of the 220 plays a more significant part in avoiding the problem whilst the extra sidewall flex of the 235/60 Hankook tyres probably also help to prevent it.

I can't speak from experience but if you do decide to reject your car the dealer may want to hold back some of the trade-in allowance. As you have noticed on your invoice, there has been some rejigging of the figures to make the deal happen. To have the contract set aside I suspect the dealer will want to offer you the straight CAP guide trade price for the vehicle as the trade-in price is calculated on the basis that you are buying another car from them and thus, with extra margin available, can be made more psychologically attractive. The Dealer will be able to give details of the financial implications of rejecting the car so you have full disclosure prior to completion of the contract you have entered into.

Most helpful. It will be interesting to see to what extent my model/spec selection exhibits the problem come March. I have time to clarify the situation with my dealer. You would hope they would want a long-term happy customer who replaces his car fairly regularly than a one-shot very unhappy one!