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Hi everyone. I bought a 2019 GLC 250 automatic two weeks ago, within a day I realised it had a brake groan (not a squeal) when it creeps at slow speed while keeping my foot on the brake, I reported it the next day, the dealer collected it yesterday and left me a brand new GLC to use which strangely also has the same noise on it. Anyway the dealer checked the car and said today these cars all have this groan at low speeds when keeping foot on the brake.
My questions to you more experienced guys is, is this a known problem? Is there a fix MB are offering?
or are the dealers fobbing me of?
I am an ex mechanic (many years ago) so know my way round the older type cars, where we used to grease the back of pads, but it seems MB don’t do this.
any thoughts would be much appreciate. Thanks
 

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Hi everyone. I bought a 2019 GLC 250 automatic two weeks ago, within a day I realised it had a brake groan (not a squeal) when it creeps at slow speed while keeping my foot on the brake, I reported it the next day, the dealer collected it yesterday and left me a brand new GLC to use which strangely also has the same noise on it. Anyway the dealer checked the car and said today these cars all have this groan at low speeds when keeping foot on the brake.
My questions to you more experienced guys is, is this a known problem? Is there a fix MB are offering?
or are the dealers fobbing me of?
I am an ex mechanic (many years ago) so know my way round the older type cars, where we used to grease the back of pads, but it seems MB don’t do this.
any thoughts would be much appreciate. Thanks
I have this exact same problem on my 2020 GLC 300d, it is so loud especially in reverse when I am backing out of the garage onto a very steep driveway that I caught the nearside front wing on the door post causing over £1500 pounds worth of damage to the car without knowing I had come into contact with the post. I have been in to Mercedes and as you say they say they all do it, I have had many cars in my lifetime its only the Mercedes that has had this type of problem.
 
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