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Discussion Starter #1
Is this a software switch/feature that can be added via the Mercedes Me store or something? When test driving vehicles, I test drove a C43 AMG and it had an SD card slot but my GLC doesn't seem to have it (and has the uprated screen and the Burmeister surround sound package .. see attached window sticker).

I mistakenly assumed you could just add the SD card and you'd have Nav, but it's looking like that's not the case? Using CarPlay isn't a big deal, but it's kind of nice if it's native in the car?
 

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I don't know which country you live in but in the UK if it has the Bumeister sound system then it is premium / premium plus ( or was ) and therefore your sat nav doesn't need an SD card and is instead part of the comand system and stored on the hard drive.
My GLC premium plus is 3 years old at the end of this month and I had the maps updated yesterday to current 2020 version 14 which is the last available free before end of warranty.
 

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Discussion Starter #3
Thank you ... it looks like this is maybe something the dealer forgot to activate on delivery for my car (USA). It's a subscription service it appears from everything I've been able to dig up, and it should have a trial period from what I can see, but looks like maybe the trial wasn't activated (although Sirius XM trial is active and some of the Mercedes Me Connect is working). Confusing... setting up an appt with dealer to walk thru it. Thanks!
 

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Thank you ... it looks like this is maybe something the dealer forgot to activate on delivery for my car (USA). It's a subscription service it appears from everything I've been able to dig up, and it should have a trial period from what I can see, but looks like maybe the trial wasn't activated (although Sirius XM trial is active and some of the Mercedes Me Connect is working). Confusing... setting up an appt with dealer to walk thru it. Thanks!
Must be different in the USA as we get UK and Europe map updates as part of the purchase deal for 3 years from 1st registration. These come from MB but for the comand system need the updates to be installed by a dealer.
 

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Discussion Starter #5
Just to close the loop ... turns out in the US, you have to have the Media Package (separately) before onboard nav works. It sounds like most people use CarPlay/Android Play in the US, so the Nav is part of the media package and optional. Kind of weird. No big deal I guess ... CarPlay is pretty seamless.
 
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