[Tom]

I am a new member from central Texas. I purchased a certified used 2017 GLC 300. The other evening I parked the car in a covered parking garage. The next morning the drivers window was cracked in a horizontal " U " shape with the open end at the A pillar side of the window.There are no signs of anything hitting the window or someone trying to gain entry to the car. The cracks were wavy like a school child would draw a picture of a wave. The window is the acoustic laminated type. MB dealer said never saw anything like that before and no it is not covered by warranty. Has anyone else experienced this issue?

 

[Philamg]

Welcome to the forum, not heard of issue with windscreen before.

 

[Adam]

Drivers window - detail

 

[Philamg]

As the crack goes to the A pillar, assume it is the windscreen!.

 

[Tom]

No, it is the drivers side roll down window.

 

[Caysen]

Welcome to the forum Tom! Sorry to hear that you're new car has already been damaged. Haven't heard any similar reports on here thus far. Will the window need to be replaced as its sounds too large to repair.

 

[Tom]

Will be replaced by local MB dealer. Surprisingly MB cost is approximately $100 less than Safelite.