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I bought my GLC back in May 2016, now i have 10,000 Miles on it. first service was due, and when i took it to the dealer they told me that i have to change brake pads (front and rear),

i owned a 2008 eclass before and never had to change brake pads this early, its only 10,000 miles!!!

is this normal????


thx
 

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Well, 16 000 km (sorry, I think in kilometers) is unusual but definitely not an indication of a problem. Normally one can expect to start changing brake pads at 20 000 to 30 000 km.

It may be that you are a bit heavy on the brakes :)
 

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I think that is extremely excessive. My GL was much heavier and included gadgetry like side wind assist and all sort; reason of saying that is that those work by applying braking to individual wheels. So heave and braking without my involvement. Yes brake pads still lasted 30,000 miles on the front.

It doesn't sound right tome at all.
 

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Our GLC 250d has recently had its first service,


8,600 miles​
Front Pads Wear - 20%​
Rear Pads Wear - 10%​

Replacing them after 10,000 miles is shocking and seems very wrong to me. All of our new cars, bmw, Audi, vw, ford have done 30,000+ miles before being replaced

Tony
 

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This might be because of the material they're using in those pads. If its material that wears down fast, the trade off might be much better stopping power than the alternative. Maybe its time we start discussing that!
 

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I highly doubt that's the case and even if it is, they're utilizing those on the wrong vehicles. You should never have to replace pads so early on a brand new vehicle, especially an MB suv at that. I think the dealer is trying to shaft you and if the pads are wearing that fast, something is definitely wrong.
 

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GLC Brakes

I purchased a brand new GLC250D last Feb and i am getting the message Check Brake pads ?. This started to occur after a hand wash of the car was done last week ..May be its a coincidence
So After coming home i removed all wheels used my compressor and dusted all the brakes.Still same issue not sure if the brakes are worn off or the sensor as the pads should last at least 30,000 kms this is my third Benz and never had this issue before , I am sure if I take it to the showroom they will say brake pads need replacement.
Background from day 1 when the car was reversed it mad a loud noise the showroom said it will eventually go its because of the materials used it it makes that noise so they changed a drive shaft and replaced it under warranty.
Now its brake pads any thoughts ?
 

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Brake pads worn out on GLC 250

Seriously, my 11 year old Beamer E60 with 230K km on it, only had it brake pads changed once after driven more than 100K km distance.
but with my 1.5 year old GLC250, the caution lights came on just over 39K km of mileage, sigh.
I guess BMW produces better quality products.
and to make it worst, the run flat tyres are not really run flat. they are more like crawl flat tyres.
I had experience a flat tyre due to a screw stuck onto my front tyre. After 24hrs under my garage, the tyre was totally flat. When I tried to drive to the workshop, it can only take 30kph. Any faster, it makes a terrible noice and felt like the rim was cutting the rubber..
 

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Seriously, my 11 year old Beamer E60 with 230K km on it, only had it brake pads changed once after driven more than 100K km distance.
but with my 1.5 year old GLC250, the caution lights came on just over 39K km of mileage, sigh.
I guess BMW produces better quality products.
and to make it worst, the run flat tyres are not really run flat. they are more like crawl flat tyres.
I had experience a flat tyre due to a screw stuck onto my front tyre. After 24hrs under my garage, the tyre was totally flat. When I tried to drive to the workshop, it can only take 30kph. Any faster, it makes a terrible noice and felt like the rim was cutting the rubber..
My GLC 250 with just 8000 kilometers (5000miles) started blinking the change pads alert ! It is unbelievable and very frustrating that a car of this value has such low quality. I took it to the dealership, and they argue that " it could be expected depending on how it is driven" and the guarantee does not apply!!
I am really dissappointed and would like to hear your advice on possible consumer protection actions or any other way of denouncing this.
 

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Unfortunately you probably wouldn't have a case and they can argue that they are not covered under the warranty. The best you can hope for is a goodwill gesture from MB, contact customer services and see what they say.
I assume you are in the UK, helps if you add your location to your profile as advice such as this is market specific.
 

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Had my GLC 250 first service on Monday whilst it was in for repairs (see poorly GLC thread) and my brake pads were 20% worn front and rear after 15,300 miles so to be replacing them after 10k miles seems wrong to me.
 

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I have a 2017 GLC 200, bought new, only drive 28k. now the wear pad warning is on, and dealer said i need to change my rear brake (3mm left). is it normal? only 28000 km(not mile). and there are still 9mm left for the front pads (total are 12mm for new one).
I thought normally the front pad should run out first.
 

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Do you use cruise control a lot? Just wondering if rear brakes are used to control speed (I could be completely wrong on this though).
 

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The "stealerships" will tell you the brakes need replacing every time you go in there. I have an SL, they tell me you need new pads and rotors for $2,900. ON questioning, they are 3mm from the sensor. I'm like, how much pad is there when you hit the sensor? Answer: 4mm. How thick is a new pad? 15 mm. So I had nearly 50% pad left and they want to change them. Aside from the obvious lack of indication, that is environmentally poor form. I just don't believe them any more. Go to a brake shop.
 

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Do you use cruise control a lot? Just wondering if rear brakes are used to control speed (I could be completely wrong on this though).
I think you‘re correct. Mine needed replacement at 30,000km. The distronic cruise control the rear brakes to slow the car when going downhill. Not all cars may be equipped with this in all markets and my not have an effect if you mainly drive in flat areas.
I let mine overspeed now when going downhill by flicking the switch off and re engaging at the bottom. Improves fuel consumption too.
 
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