GLC brake pads

9027 Views 6 Replies 5 Participants Last post by psile, Mar 20, 2019

DJL

Discussion Starter · Mar 28, 2017

My vehicle is not yet a year old and all winter when I put on the breaks they would squeal horribly. I have been told this is a known problem with the break pad material but they didn't realise it until the weather turned cold. If it's the material, why not use the old material or use the other material on the other suv's and cut them to the proper size? Not very luxurious sounding

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oldman

· #2 · Jan 18, 2018

DJL said:
My vehicle is not yet a year old and all winter when I put on the breaks they would squeal horribly. I have been told this is a known problem with the break pad material but they didn't realise it until the weather turned cold. If it's the material, why not use the old material or use the other material on the other suv's and cut them to the proper size? Not very luxurious sounding

Mine did the same. Contacted MB dealer front brake pads replaced under warranty (the car had only done about 2000 miles). There is a technical bulleltin from MB quoting it's a design fault. The replacement pads solved the problem.
I also have the problem of "crabbing" front wheels. MB have agreed to change all 4 tyres under warranty. I'm not convinced this will cure the problem!
Auto stop start not working correctly (been to the dealer twice) waiting to go back to dealer again.
Artico leather (Vinyl) worn (only 6000 miles on the clock). MB refuses to deal with this.

For a £40000 car from a prestige manufacturer I'm not impressed.

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Toobad

· #3 · Jan 18, 2018

Hi oldman and welcome to the forum. If you add your rough location to your profile and your precise model/trim level/wheel size in a signature, you will receive better targeted replies. I suspect you are in the UK since the crabbing only really afflicts RHD 4MATIC vehicles. I will find out all about this if you have a look at the 80-page clonking thread and the FREE all-season tyre swop thread on here.

I suspect MB are playing the normal wear & tear card regarding the Artico. There's a world of difference between doing 6000 miles as a multi-drop local courier and doing 6 return trips from London to Aberdeen. It will be down to you to argue "reasonable" use and even if you get MB to concede, they still won't sanction a warranty claim because it will set a precedent but may repair it as a goodwill gesture. There have never been a successful claim against their much-vaunted 30-year Mobilo corrosion warranty, only ever goodwill payments.

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NeedForSpeed

· #4 · Jan 18, 2018

Maybe there's some kind of law in your area that says a dealer has to take the car back if they can't fix it after a certain amount of tries. Sounds like they can't figure out the auto stop start problem and three tries is more than enough chances for them.

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oldman

· #5 · Jan 19, 2018

Hi
Thanks for the response. GLC 22OD AMG with 20" wheels, and I'm from the Dorset area.
It's nonsense from MB ref fit winter tyres, it doesn't take much to compare like for like ie LHD (NO ISSUES WITH CRABBING) RHD there is a problem which MB have now admitted ref the memo issued Feb 2017.

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Toobad

· #6 · Jan 19, 2018

Sadly, like all of us in the UK, you have bought a vehicle with an inherent design fault. There is no retrofittable cure. Where the steering gear has to go in a RHD car doesn't allow it to achieve the same range obtainable in the steering geometry of LHD cars. Our GLCs are simply a RHD conversion of the original LHD design and they got it wrong! By fitting extra-pliable all-season tyres the skipping effect due to the incorrect geometry can be masked. Unlike a GLC 43 on 20-inch rims, all your wheels are the same width so your Stealer should be able to set you up with a tyre swop if you request it.

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psile

· #7 · Mar 20, 2019

Hi, is there a copy of the memo from Mercedes dated FEb 2017 anywhere?

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