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I've heard many stories of people waiting hours before being helped by these services. Then once helped/towed, when do I have my vehicle back? If I now always need a roadside service program, I have another monthly fee, so Mercedes can save a few dollars in the name of 'saved space'. Its an SUV for goodness sake, what space am I saving, enough for a first aid kit?. I can put a spare tire on in 20-30 minutes, and be on my way, make it home, life is good, no monthly fee, no waiting, no towing, this is a deal breaker for me, for any vehicle.
 
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