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Discussion Starter · #1 ·
I got my GLC in 2016, sometime early 2017 the seat wouldn't move backwards or forwards. Turns out that the bracket that holds the motor broke. I did an engineering degree (not used since) but this unprotected part is made of plastic. I've just had an experienced (non MB) mechanic look at it and he said "That's unbelievable they've made this out of plastic, pathetic, never seen anything like it. This is a family car, they should make parts like this robust" I stated similar to MB in 2017 but they refused to replace, anyone else had a similar problem? It could have been kicked but I haven't got builders in steel toecaps riding in the back, only my slightly build, calm early teenage daughters. If one of them did kick it and it broke, it shouldn't have.

The part is £1000 plus labour of £600. I feel very annoyed
 
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