[wesram]

Hello guys, searched in the forums but couldn't find similar issue. My GLC 2020 have the auto / assist trunk close (the one with gesture for the foot and also the red buttons on the trunk). My question is that i know the trunk have a safety feature whereas it will stop if there is any obstacle during the closing process in order not to cause injury or trunk malfunctioning. however, in all my previous cars, even low cost one! the trunk used to re-open by itself when this happen to allow the user to remove any obstacle. but in the GLC it just stops and you need open yourself. If you press the close button again, it will try to close and the same issue reoccur.

i have a scheduled maintenance in 2 Sept. for many issues in the car and this one is on the list. just wanted to see if it is common or even an issue to start with!

thanks.

 

[tGs Wraith]

The open button on the outside of the boot re-opens it. The close button on the underside of the boot closes it.

 

[wesram]

The open button on the outside of the boot re-opens it. The close button on the underside of the boot closes it.

thanks, i was referring to that this should be automatic similar to any other lower cost and lower tech cars. it doesn't make any sense to reach out to the Mercedes logo on the trunk from outside to re-open. Imaging if the process happened midway, so you will stretch your arm and bend it to reach the logo and close?! i wonder no one audit Mercedes design before they shoot out to production? or they just don't care anymore about customer comfort! not referring to only this issue to base my opinion, rather a huge load of disappointing issues that i noticed in this car over a 3 months of ownership (i always base my opinion from a cost to value ratio).