Joined
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6 Posts
New owner in 3 weeks!
I sent an email to my dealer only this morning to start a discussion on tyres/steering/crabbing, just to know where I stand. I wasn't expecting any quick response and maybe a vague or a standard MB 'line' but instead received an email within 2 hours followed by a phone call.
I'm told that MB's standard is to deliver with all weather tyres fitted, my salesperson had checked with the service manager who in turn confirmed the last 2 GLC's delivered to them had been fitted with all weathers on delivery
On top of that the dealerships own policy is that if there is a steering/crabbing issue they will pursue under a warranty claim with MB and replace the tyres up to 19,000 miles (seems in line with other posts I've read) but a promise of good service straight away!
So 'so far so good'
But of course hope I'll see no issues at all and wont need to revert to the dealers
I'll let you all know as time goes on
Paul
I sent an email to my dealer only this morning to start a discussion on tyres/steering/crabbing, just to know where I stand. I wasn't expecting any quick response and maybe a vague or a standard MB 'line' but instead received an email within 2 hours followed by a phone call.
I'm told that MB's standard is to deliver with all weather tyres fitted, my salesperson had checked with the service manager who in turn confirmed the last 2 GLC's delivered to them had been fitted with all weathers on delivery
On top of that the dealerships own policy is that if there is a steering/crabbing issue they will pursue under a warranty claim with MB and replace the tyres up to 19,000 miles (seems in line with other posts I've read) but a promise of good service straight away!
So 'so far so good'
But of course hope I'll see no issues at all and wont need to revert to the dealers
I'll let you all know as time goes on
Paul