[mbglsee2022]

I just bought a brand new 2022 GLC in NY less than 2weeks ago. Drove it to the New England area. Between 50-60mph noticed this strong haptic feedback that would cause the steering wheel to shake violently. Gave my car back to the local dealer who has no clue whats wrong. Contacted the head office in Germany, still waiting for some response. Not impressed with this brand, this is my first buy into the luxury market. Lets see if a solution is available. Its been over a week now.

 

[Graymatter]

I bought 2022 glc300 4matic February. I had vibration on the steering wheel that would last up to 30 seconds after going over bumps and pot holes. Took it to the dealer. They said it was issue that can be fixed with software update. They sent data from car to MB engineer. Software was updated and vibration better but still there. Just last a second. Took it back to dealer. They needed a special tool to make adjustments. Mechanic still felt vibration during test drive. Software was updated again. Steering wheel vibration completely gone.

 

[ppactor]

I have the same issue om my 22. Can you let me know what dealer fixed this for you? I bought in Westchester NY, but living in Central CT now.

 

[Graymatter]

Unfortunately I’m in California. Find out what speeds and what roads vibration happens so you can test drive after software update. Also do this near where your dealer is at so you can test drive with service technician. Software update alone may not fix the problem the first time but it can be fixed. May just take longer.

 

[Guido]

Unfortunately I’m in California. Find out what speeds and what roads vibration happens so you can test drive after software update. Also do this near where your dealer is at so you can test drive with service technician. Software update alone may not fix the problem the first time but it can be fixed. May just take longer.

Same steering wheel vibration on new GLC 200D noticed here in Belgium. It gradually became worse with every bump. Garage made a software fix or update ? So most probably linked to the Powersteering ? Anyhow its less present now but still gives unstable steering feeling. So will have to return for a completed repair.

 

[Consumer]

If you have taken your car to the shop more than 2 times to be fixed and it was not repaired, you may have been sold a Lemon -
A car is considered a lemon if it has a substantial defect that the automaker can't fix within a reasonable amount of time. Lemon Law is a state law administered by your State Department of Motor Vehicles that helps consumers who buy or lease new motor vehicles and have repeated problems getting their vehicles properly repaired under the manufacturer’s original warranty. The Lemon Law can help a consumer get the vehicle repurchased, replaced, or repaired. It can be less complicated and less expensive than going to court.
Report to BBB and National Highway Traffic Safety Administration (NHTSA)
It could be a safety hazard!
The proper way to take care of a complaint!