I bought 2022 glc300 4matic February. I had vibration on the steering wheel that would last up to 30 seconds after going over bumps and pot holes. Took it to the dealer. They said it was issue that can be fixed with software update. They sent data from car to MB engineer. Software was updated and vibration better but still there. Just last a second. Took it back to dealer. They needed a special tool to make adjustments. Mechanic still felt vibration during test drive. Software was updated again. Steering wheel vibration completely gone.
Violent shaking on steering wheel
I just bought a brand new 2022 GLC in NY less than 2weeks ago. Drove it to the New England area. Between 50-60mph noticed this strong haptic feedback that would cause the steering wheel to shake violently. Gave my car back to the local dealer who has no clue whats wrong. Contacted the head office in Germany, still waiting for some response. Not impressed with this brand, this is my first buy into the luxury market. Lets see if a solution is available. Its been over a week now.
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I have the same issue om my 22. Can you let me know what dealer fixed this for you? I bought in Westchester NY, but living in Central CT now.
Unfortunately I’m in California. Find out what speeds and what roads vibration happens so you can test drive after software update. Also do this near where your dealer is at so you can test drive with service technician. Software update alone may not fix the problem the first time but it can be fixed. May just take longer.
Same steering wheel vibration on new GLC 200D noticed here in Belgium. It gradually became worse with every bump. Garage made a software fix or update ? So most probably linked to the Powersteering ? Anyhow its less present now but still gives unstable steering feeling. So will have to return for a completed repair.Unfortunately I’m in California. Find out what speeds and what roads vibration happens so you can test drive after software update. Also do this near where your dealer is at so you can test drive with service technician. Software update alone may not fix the problem the first time but it can be fixed. May just take longer.
If you have taken your car to the shop more than 2 times to be fixed and it was not repaired, you may have been sold a Lemon -
A car is considered a lemon if it has a substantial defect that the automaker can't fix within a reasonable amount of time. Lemon Law is a state law administered by your State Department of Motor Vehicles that helps consumers who buy or lease new motor vehicles and have repeated problems getting their vehicles properly repaired under the manufacturer’s original warranty. The Lemon Law can help a consumer get the vehicle repurchased, replaced, or repaired. It can be less complicated and less expensive than going to court.
Report to BBB and National Highway Traffic Safety Administration (NHTSA)
It could be a safety hazard!
The proper way to take care of a complaint!
A car is considered a lemon if it has a substantial defect that the automaker can't fix within a reasonable amount of time. Lemon Law is a state law administered by your State Department of Motor Vehicles that helps consumers who buy or lease new motor vehicles and have repeated problems getting their vehicles properly repaired under the manufacturer’s original warranty. The Lemon Law can help a consumer get the vehicle repurchased, replaced, or repaired. It can be less complicated and less expensive than going to court.
Report to BBB and National Highway Traffic Safety Administration (NHTSA)
It could be a safety hazard!
The proper way to take care of a complaint!
Hope you can solve this issue... I just got my 2022 GLC on may 10, and I have a vibrations on the steering wheel... Driving around 45 mph when you drive on an uneven road...I just bought a brand new 2022 GLC in NY less than 2weeks ago. Drove it to the New England area. Between 50-60mph noticed this strong haptic feedback that would cause the steering wheel to shake violently. Gave my car back to the local dealer who has no clue whats wrong. Contacted the head office in Germany, still waiting for some response. Not impressed with this brand, this is my first buy into the luxury market. Lets see if a solution is available. Its been over a week now.
I just bought my GLC 300 and I am having the same problem with your car ever fixed I bought mine in New York as well and Dutchess countyI have the same issue om my 22. Can you let me know what dealer fixed this for you? I bought in Westchester NY, but living in Central CT now.
I brought my GLC 300 4MATIC on May 05.2022 from NJ dealer and got same issue, issue seems to be less when I turn off the coffee brake assistant, without turning off this assistant the steering vibration is more, currently my car is with the dealer and they said it might be due to any tyre or rim damage,
@masc0622: if you have response from Benz Germany office, pls let us know, thanks
@masc0622: if you have response from Benz Germany office, pls let us know, thanks
I bought a GLC 300 e in April and from day 1 had this problem of steering wheel vibration once driving over potholes at speed over 90 km/h. I visited Mercedes dealership here in Italy and they re installed the steering software. So far no vibration is observed but will need to drive the car more to be certain. This is my first Mercedes after 10 years of BMWs and I am very disappointed to say the least. Was driving a new BMW 3 series recently and the steering was sharp as a knife.
Bought GLC 300 two weeks ago. Vibration issues on the first day. Will take it to dealer this weekend
Just bought a GLC300 3 weeks ago here in Dallas, TX. Had same issue everyone states…..driving over 50MPH on uneven road or over potholes and the steering wheel vibrates for a good 5-6 seconds. the best description is if you have ever had a car with lane assist when it vibrates to tell you that you are going over the line. Definitely not a tire or strut or balancing issue. Called dealer and they said it was a known issue (also not every car is impacted apparently) and there is a software update that fixes It. Dropped off vehicle last week and got it back today. Drove over some really rough roads and it seems the software update did the trick.
I had a similar problem but only when negotiating a left bend and steering wobbles. Send to agent and they did a reset in the system and problem solved.I just bought a brand new 2022 GLC in NY less than 2weeks ago. Drove it to the New England area. Between 50-60mph noticed this strong haptic feedback that would cause the steering wheel to shake violently. Gave my car back to the local dealer who has no clue whats wrong. Contacted the head office in Germany, still waiting for some response. Not impressed with this brand, this is my first buy into the luxury market. Lets see if a solution is available. Its been over a week now.
Had a loaner 2022 GLC 300 4matic and it had the shudders.
The Best or Nothing!
The Best or Nothing!
Bought a brand new 2022 GLC in LA, CA a week ago and had the same issue. It can be triggered quite often with uneven bumps or potholes when driving over 50mph on a fwy. Also, my wife said she can feel the seat was shaking as well sitting on the passenger side. Brought my car back to the dealer and the service adviser said she has no clue what's wrong and I have to wait 2-3 days to get a diagnosis from them.
I can confirm that the software update worked (at least on our 2022 GLC 300). When you make a service appointment be sure to mention the TSB https://static.nhtsa.gov/odi/tsbs/2018/MC-10135464-9999.pdf and use the exact wording in the document that applies to your situation. This makes it easier for the honest people to look it up and lets the dishonest ones know that you have a good idea what is actually going on.
I had the same issue with my 2022 GLC300. I took it to a dealership in LA and they fixed the issue with a software update. The way the guy explained it to me was that there’s something in the software that controls the steering wheel that was overcorrecting when the vehicle hit a bump at higher speeds. The specific language that was on my invoice (covered under warranty) was: “connected battery charger, connected xentry diagnosis, performed update of (electric power steering) control unit, cleared associated fault codes, no further faults at this time”
I have had 3 dealer GLC loaner cars - all the same thing. You hit any kind of road irregularity, and WHAMMO, car starts buzzing and shaking like it's coming apart. This was on 2021/2022/2023 loaner cars from dealers loaner inventory. It's interesting, I have a 2017 GLC43AMG coupe, with 39,000 miles, and it has NEVER done this. It appears it started in 2019 (?) model year forward.
If you have taken your car to the shop more than 2 times to be fixed and it was not repaired, you may have been sold a Lemon -
A car is considered a lemon if it has a substantial defect that the automaker can't fix within a reasonable amount of time. Lemon Law is a state law administered by your State Department of Motor Vehicles that helps consumers who buy or lease new motor vehicles and have repeated problems getting their vehicles properly repaired under the manufacturer’s original warranty. The Lemon Law can help a consumer get the vehicle repurchased, replaced, or repaired. It can be less complicated and less expensive than going to court.
Report to BBB and National Highway Traffic Safety Administration (NHTSA)
It could be a safety hazard!
The proper way to take care of a complaint!
There is zero requirement to use mfg. paid arbitration (BBB, etc.) in California. There is also zero requirement to call the manufacturers "customer assistance center". Once the vehicle has been subject to an unreasonable number of documented repair attempts at the Mercedes dealer while in factory warranty, then the vehicle can be deemed a "lemon". I am the auto expert for this firm for 23 years. If you live in California, and you have this issue or other in-warranty issues, you can hire an attorney at no charge to represent you. Now, that being said, many attorney firms also take a portion of your settlement ("contingency fee"). The firm I work for does NOT take any portion of the clients settlements. To learn more about the California Lemon Law and your rights as a consumer, visit the website at: www.CaliforniaLemonLawAttorneys.com It's very informative.
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